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Emergency Response

Executive Response. Grounded in Bozeman, back for a morning meeting.

4
hours to aircraft delivery
3
aircraft options presented
2
contingency plans filed

When another provider's aircraft was grounded for repairs, PJS delivered a replacement to Bozeman within four hours and had the group back in Naples the same business day.

Challenge

The director of a two-billion-dollar medical manufacturing company was vacationing with a group in Bozeman, Montana. His company held a jet card membership with another provider, and the group needed to return to headquarters in Naples, Florida for an important company meeting the following morning.

The aircraft reserved through the jet card had a mechanical issue that grounded it for repairs. The provider could arrange a recovery aircraft for the next morning — but it would not arrive in time to make the meeting.

Solution

The director's assistant contacted PJS to request an urgent, on-demand solution. PJS immediately identified the client's logistical needs and began sourcing aircraft, presenting three viable options along with two contingency plans, with its flight team available 24/7 to monitor the final plan and flight results.

Result

PJS delivered the aircraft to Bozeman within four hours and had the group departing at 10 PM. They arrived back in Naples on the same business day and addressed the emergency. The client's company went on to establish a relationship with PJS for its corporate aviation needs.

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