Challenge

Manage all logistics and transport of 58 passengers from Houston to the Four Seasons Nevis for a four-day incentive trip. The client wanted to avoid an overnight in Miami, as well as losing almost a day and a half out of the office to travel.

Solution

PJS matched the group to a VIP-configured 737-800 with 64 first-class seats and 18 economy plus, flying direct. All logistical details ran through a single point of contact rather than several contacts across different vendors, and a PJS Flight Concierge flew on each flight to ensure a VIP experience.

Result

After accounting for all costs of the commercial routing — per diem expenses, hotel overnight fees, change fees, baggage fees and transfer costs — PJS provided a VIP experience at a 14% savings. Compared solely to airfare, the solution carried a marginal 2% premium to commercial pricing. The client avoided the Miami overnight entirely, and passengers skipped high-volume security lines and the delay-prone departures of a major hub.