Challenge

A company's executive team used commercial airlines — a combination of Business and First Class — for most of its aviation needs, with frequent route density between Atlanta and destinations including Switzerland, Boston, New York, Brazil and the UK. Occasionally the volume of passengers made private travel economically compelling, but the company had never taken advantage of it.

When the executives connected with PJS, the requirements were specific: all flights non-stop; premium, late-model aircraft; safe, on-time operation with cost-efficient use of flight funds; the individual travel preferences of each executive; the ability to choose aircraft type by passenger count or flight length on a trip-by-trip basis; and tolerance for last-minute changes, from passenger additions to full itinerary adjustments.

Solution

PJS reviewed the company's flight history: 140 to 160 hours per year across small and large cabin aircraft, mostly round trips — out-and-back domestic days or intercontinental trips with one or two overnights. The plan used locally sourced aircraft under a single provider to keep aircraft, communication and onboard experience consistent, with price transparency and centralized invoicing at the corporate purchase-order level.

PJS recommended its Total Flight Management (TFM) program: on-demand and risk-free, with complete flexibility in routes, timing, frequency and annual spend — without financial commitments or minimum usage.

Result

The company enrolled in TFM. Beyond the cost savings from increased time efficiency, it saw a rise in employee retention: personnel got more work done while traveling, stayed connected in the air via WiFi and satellite phones, and spent more time with their families.